melamine tableware and household goods procurement FAQ
Taizhou Shall Household Products Co., Ltd. has sorted out the problems often raised by customers when choosing melamine tableware, melamine household products, children's tableware and customized items. The content covers product materials, use and maintenance, spot and order, OEM/ODM customization, samples, quality inspection and export delivery.
Different products may have different materials, use conditions, inventory, minimum order quantity, samples, testing requirements and delivery time. The specific project shall be subject to the product label, current product information, target market requirements and the results confirmed by both parties.
1. products and materials
1. What products does Shall mainly produce?
Shall mainly provides four types of products: hotel and catering melamine tableware, children's melamine tableware, melamine household goods, and household and outdoor melamine tableware. At the same time, some silicone tableware for children's food contact is provided. Customers can choose the existing products of SHALL/Shall and VCocoa/Weike, and can also carry out OEM labeling, ODM design and development and customization projects.
2. What is melamine tableware or MF tableware?
Melamine tableware usually refers to the melamine formaldehyde resin as the main substrate, through the molding process of tableware, product labels often use MF logo. It is characterized by rich appearance choices, relatively light weight and not easily broken like ceramics. It is widely used in catering, hotels, families and children's dining scenes.
The applicability of food contact should not be judged only according to the appearance or industry name, and the product material identification, instructions for use, implementation standards and corresponding testing data should be checked at the same time.
3. What do A1, A3, A5 and A8 melamine powder mean respectively?
A1, A3, A5 and A8 are common inquiry keywords and industry titles in the melamine tableware and amino molding compound market, which are not enough to prove the actual material, food contact use or compliance level of the product alone. The formulations and definitions of these names may vary from vendor to vendor.
When confirming the project, Shall will describe the material according to the actual product formulation, use, labeling and target market testing requirements. Food contact melamine tableware shall be subject to MF material identification and corresponding compliance data. Some trays, fruit plates and household items using A1 or A3 system are not used as hot food tableware.
4. Can trays and fruit trays made of A1 or A3 material hold food?
Shall part of the household goods tray and fruit plate using urea formaldehyde resin substrate, the front surface of the use of melamine powder. This kind of product can be used to hold fruits and snacks at room temperature. The temperature resistance is managed at 80 ℃, and it is not used for hot food contact. The label is marked with tips such as "Use at room temperature, do not use as tableware.
Customers should check the label and instructions according to the actual use of the product when purchasing, and should not mix such household goods with MF tableware for food contact.
5. What is jade porcelain melamine tableware or jade porcelain tableware?
"Jade porcelain" is usually used to describe the visual texture, color, weight or market positioning of a product, and is not a uniform food contact material grade that can be determined by name alone. When purchasing jade porcelain melamine tableware, jade porcelain plate or jade porcelain bowl, the actual material, product use, use temperature, label and inspection requirements should be further confirmed.
6. Are bamboo fiber tableware and coffee grounds tableware equivalent to natural or degradable tableware?
It is not possible to judge whether a product is natural, plastic-free or degradable based on the name "bamboo fiber" or "coffee grounds" alone. These names may be used to describe filling components or design concepts in composite materials, and actual performance still depends on the complete formulation and molding system.
When purchasing bamboo fiber tableware, coffee ground tableware or other composite tableware, the material composition, food contact use, temperature resistance conditions, target market standards and test reports shall be confirmed respectively; in the absence of corresponding evidence, no commitment on degradable or environmental performance shall be made.
7. What material is used for children's silicone tableware?
Shall's children's silicone tableware uses what is commonly referred to in the market as "food grade silicone", which is expressed as food contact silicone in the official material description, and implements the applicable silicone food contact standards according to the product and target market requirements. Silicone products and melamine products have different materials, production methods and instructions for use. The specific temperature resistance, cleaning and use methods shall be subject to the corresponding product information and labels.
8. What is the difference between HORECA tableware and household and outdoor tableware?
HORECA Tableware is aimed at hotels, restaurants, catering chains, buffets, banquets and catering service projects. The type, weight, frequency of use and supporting methods are developed around commercial catering scenarios. Household and outdoor tableware for family dining, courtyard, camping and outdoor dinners and other scenes, including dinner plates, bowls, cups, sets, salad supplies and cake racks and other products.
The two types of products are managed separately in terms of type system, thickness or weight selection and combination, and do not belong to the same product series by default because of similar appearance.
2. use and maintenance
9. Can melamine tableware be put in microwave or oven?
You can't. Melamine tableware cannot be used for microwave or oven heating, nor should it be used for open flame heating. The product is used for holding food, not for cooking or heating food; specific use restrictions should be based on the product label.
10. Can I use the dishwasher for melamine tableware?
Hilamine tableware can use household dishwashers. When loading, avoid mutual squeezing and strong collision of tableware, and regularly check surface wear, bumps and pattern changes. The temperature and chemical cleaning conditions of commercial dishwashers, high-temperature disinfection equipment or special cleaning procedures are different, and should be confirmed by project before procurement.
11. Can melamine tableware be cooked at high temperature or sterilized at high temperature?
The melamine tableware is not used for high-temperature cooking, oven heating or high-temperature disinfection, and should try to avoid rapid cold and rapid heat. Food and beverage projects with specific disinfection equipment or cleaning temperature requirements should be described in advance during the selection and testing phase.
12. How should I clean melamine tableware?
It is recommended to use tableware cleaner and soft sponge or soft cloth for cleaning, do not use steel wool, sharp cleaning tools, bleach or strong corrosive cleaning agents, so as not to scratch or damage the surface of the product. Keep dry after cleaning and store according to product instructions.
13. Can melamine tableware hold high temperature, acidic or oily food for a long time?
It is not recommended to hold high temperature, strong acid, strong alkali or high oil food for a long time. Tableware can be used for normal meals and catering services, but should not be used as heating, cooking or long-term storage containers. Specific food contact conditions should be identified according to product labeling and target market requirements.
14. When should melamine tableware be replaced?
Official website does not use a unified fixed service life. If the tableware has obvious scratches, surface wear, discoloration, yellowing, blackening, cracks, notches, deformation or other damage that affects normal use, it should be stopped and replaced in time. A regular inspection and replacement system should be established for high-frequency commercial scenarios.
15. Can A1 or A3 household items be put in the dishwasher or used for hot food?
Not recommended. This kind of product is used according to the normal temperature fruit, snack or non-hot food contact household scene, and the temperature resistance is managed according to 80 ℃. It is not used as hot food tableware, nor does it apply the dishwasher instructions of MF melamine tableware. Please refer to the label and specific description of each product.
Use reference:Product use is subject to the corresponding label and product information; consumers can also referTips on the Purchase and Use of Food-related Products-Plastics by the State Administration of Market Supervision and Administration.
3. spot and order
16. Does Shall offer spot products?
Yes. Shall has many kinds of spot products, suitable for customers who want to quickly select products, test sell or do not need customization. Spot SKU, color, color, packaging and available quantity will change with the order and inventory, and the current inventory should be confirmed at the time of inquiry and order.
17. What is the minimum order quantity for spot products?
Regular spot products are ordered according to the box, and the packing number of different products is different. The website does not set a fixed quantity applicable to all products. Customers can submit product numbers, pictures or product directions, and Shall will confirm the corresponding packing number and current minimum order requirements.
18. Do you support mixed color, LCL or multiple combination orders?
Some sales channels and products support mixed color, LCL or multiple combination shipments, depending on product inventory, packaging and order channels. Customers who need to test the market in small batches can state the target style, color and expected quantity when inquiring.
19. Does it support e-commerce one-piece distribution?
Support. Shall can provide e-commerce one-piece service for suitable spot products and sales channels. Applicable products, inventory synchronization, packaging, face list, delivery scope and after-sales collaboration methods need to be confirmed according to specific channels.
20. How long does the general delivery time take?
Stock products can be sent out within 2 days as soon as possible; Simple samples can be sent out in 3 days as soon as possible; Qualitated bulk orders can be sent out in 7 days as soon as possible. The above is the fastest reference time. The actual delivery time depends on the product quantity, color and process, packaging, mold, testing requirements and current production schedule. The delivery time confirmed by the following single time shall prevail.
4. customization and samples
21. Does Shall support Private Label, OEM and ODM?
Support. Shall provides its own brand products, Private Label and OEM labeling, ODM product design and development, as well as customer-customized color, model, Logo, packaging and package combination services.
22. What can be customized for melamine products?
The melamine product can be customized with product color, floral paper pattern, logo and brand identification, packaging, package combination, and product thickness or weight grade. The machine type is modified, the thickness or weight is greatly adjusted, and some surface effects need to be modified or newly opened. Simple anti-skid painting and Logo laser engraving can be confirmed by project without changing the main body type.
23. How can children's silicone tableware be customized?
Existing silicone products mainly support color and packaging customization. Silicone products do not apply the custom rules of melamine floral paper, surface effect and mold modification. The specific color, packaging and order requirements are confirmed according to the project.
24. What processes can Logo use?
According to the product and Logo position, you can choose flower paper printing, crystal mark, laser engraving or mold bottom mark. Crystal labels belong to the decorative labeling scheme for non-food contact surfaces; the applicable position, durability, cost and minimum order requirements of flower paper, laser engraving and bottom labels need to be confirmed separately.
25. What are the surface effects of melamine products?
According to the product and mold to choose bright, matte, oil fog surface and sun lines and other surface effects. Bright, matte, oil matte and sunburn are usually related to mold surface treatment; non-slip spray paint is generally applied to non-food contact surfaces such as trays or tableware bottoms.
26. What is the MOQ of customized products?
The simple customization of the existing device type can support a minimum of 100 pieces for the first trial sale, and the conventional order is 100 pieces according to one device type and one color. A few items can be confirmed separately. MOQ for new molds, special processes, packaging and test items need to be individually confirmed.
27. Can product samples be provided?
You can. Shall can provide existing samples, customized color samples, flower patterns, packaging samples and new mold samples according to the project. Different samples have different production methods, costs and time. Please provide the product of interest, market and customization requirements in order to confirm the appropriate sample protocol.
28. What information does the customer need to provide for new product development?
Customers can provide STP 3D files, physical samples, or size and floor plans. When there is no complete 3D file, Shall can complete mold design, 3D modeling, rendering and 3D printing verification according to physical or dimensional data.
29. What is the cost and ownership of the new mold?
Mold fees need to be confirmed and paid before opening the new mold. The special molds paid by the customer are exclusively used by the customer and can be kept by Shall on behalf of the customer; the specific number of molds, structure, cost, modification and maintenance methods are subject to the project agreement.
30. Can the authorized IP pattern be used directly?
Cannot be used by default. Each IP project needs to confirm the authorized subject, product category, sales area and sales channel. The availability of an existing licensed product for a customer must also be verified on a project-by-project basis based on the current valid license scope.
5. Quality and Testing
31. Is melamine tableware safe?
The food contact safety of melamine tableware cannot be judged only on the basis of "A5" "jade porcelain" or product appearance. Qualified products should use raw materials suitable for their use, be produced under controlled processes, and complete corresponding tests according to the requirements of the target market, and use them correctly according to the product label.
Shall manages suppliers, raw material grades, batches, colors and conformity documents, and carries out quality management in conjunction with production process control, finished product inspection, in-house laboratory pre-inspection and third-party formal testing.
32. What tests can Shall's in-house lab perform?
The internal laboratory is used for research and development verification and production quality pre-inspection. It can carry out pre-inspection of formaldehyde migration, melamine migration and total migration, as well as oven, cooking, drop test at fixed height and times, household dishwasher test, etc. Test records can be associated with products, orders, or batches.
The formal market compliance report is issued by a third-party testing agency with appropriate qualifications, and the test conditions are determined according to the target market and product use.
33. Is it possible to arrange third-party testing according to customer requirements?
You can. Shall can arrange third-party testing or provide applicable existing reports based on product, target market and customer requirements. Test items, samples, institutions, standards, costs and report validity shall be confirmed according to specific items.
34. How to control the quality of products in the production process?
The production process focuses on key elements such as upper and lower mold temperature, exhaust times, molding time, powder weight and finished product weight, and checks for color difference, lack of material, bubbles and deformation. Check whether the edge is flat and the surface is smooth in the edging and polishing process, and complete the corresponding appearance and quality inspection before packaging.
35. Whether to support customers or third parties to the factory inspection?
Support. Shall can cooperate with customer inspection, supplier audit, customer or inspection agency to the factory inspection, and implement sample management, non-conforming product isolation and processing, customer complaint tracking and improvement. The specific inspection standard and time should be confirmed before the order production.
36. Does the product have labeling and compliance information?
Domestic products are equipped with bar code labels, which display information such as product name, specification, material, implementation standard, production license, production enterprise, use prompt and production date. Applicable products can also view the association's relevant use standards and compliance instructions through the QR code. Different material products use different labels, customers should be in accordance with the label instructions.
6. export and delivery
37. Can Shall export on its own?
You can. Taizhou Shall Household Products Co., Ltd. has independent export qualifications and can serve overseas brands, importers and wholesalers, catering and hotel projects, supermarket retail, e-commerce and gift customers.
What types of trade are supported?
Common methods include FOB Ningbo/Ningbo Port on board delivery, and also support EXW/factory delivery. The specific quotation method, transportation arrangement, packaging and delivery date are confirmed according to the customer's market and order.
39. What markets does Shall serve?
Shall's products and project services cover markets in Europe, the United States, Canada, Japan, Korea, Southeast Asia and the Middle East. Different markets have different requirements for food contact materials, labeling, testing, packaging and authorized products. When the project starts, it is necessary to confirm the sales country or region and sales channel.
40. How do I start a product consulting or customization project?
Customers can provide company or contact name, email, phone or WeChat, as well as product categories of interest, pictures, product numbers, expected quantities, target markets and customization requirements. Shall will recommend products and models based on requirements, and further confirm design, samples, molds, packaging, production, testing and delivery arrangements.
Access to product information and samples
Please tell us about the products you are interested in, the target market, the sales channel, the expected quantity, and whether you need logo, packaging or other customization. We will confirm the applicable products, samples, MOQ, testing and delivery arrangements according to the specific project.
Access to product information and samplesBrowse ProductsLearn about custom services